Exchanges Policy
Easy Exchanges for Incorrect or Damaged Items
We want you to love your jewelry! If your order arrives and it's incorrect, missing an item, or damaged in transit, we'll gladly replace it for you. Here's what to do:
Contact Us Quickly:
Please notify us within 48 hours of receiving your order by calling or sending a Whatsapp message to our representative. Have your information ready: To expedite the process, please have your order number and a description of the issue ready when you contact us. Images and Videos of the same to be shared via WhatsApp/Instagram.
We'll take care of it: Once we receive your notification, we'll arrange for a replacement to be shipped out to you at no additional cost.
Please note: This policy applies to incorrect, missing, or damaged items only. No Refund or Exchange otherwise.
We want you to love your jewelry! If your order arrives and it's incorrect, missing an item, or damaged in transit, we'll gladly replace it for you. Here's what to do:
Contact Us Quickly:
Please notify us within 48 hours of receiving your order by calling or sending a Whatsapp message to our representative. Have your information ready: To expedite the process, please have your order number and a description of the issue ready when you contact us. Images and Videos of the same to be shared via WhatsApp/Instagram.
We'll take care of it: Once we receive your notification, we'll arrange for a replacement to be shipped out to you at no additional cost.
Please note: This policy applies to incorrect, missing, or damaged items only. No Refund or Exchange otherwise.
